FAQs

Thread the shoelace through the "start" eyelets from the rear. Continue to lace upwards, to the top of the zipper system and tie a knot at the back of the uppermost eyelets. Download our helpful instruction guide for additional assistance or watch this helpful video.

Use a hard nylon brush to clean the zipper teeth. Do not use a wire brush. If the zipper grip gets stuck, it can be released easily using a few drops of silicone or sewing machine oil. Do not cut or remove the cable tie between the bottom two eyelets. This helps stabilize the zipper and avoids uncomfortable deformation that can occur in the toe flex area.