FAQs

Because of import and customs duties involved in shipping to countries other than the U.S. or Canada, we do not ship to locations outside of the U.S. or Canada. If you do not live in North America and are interested in purchasing HAIX® footwear, please visit Haix.com for additional options.

HAIX® currently has two online websites, one for U.S. orders (www.haixusa.com)  and one for Canadian orders (www.haixca.com). Orders shipping to either of these countries must go through their respective dedicated website.

Prices on the Canadian website will be reflected in Canadian dollars and also include duties. Orders shipping to Canada will be delivered via UPS ground service only. Please be aware that items shipped from the U.S. to Canada may require additional delivery time because of increased security measures at border crossing points. Taxes and shipping will be added to Canadian orders at checkout through our partnership with iGlobal.

Not all HAIX® products are available for purchase on the Canadian website.